Ledger® Login | Ledger®® Support

If you’re new to Ledger® or simply want to make sure you’re logging in the right way, this guide is for you. Ledger doesn’t use a typical username-and-password login like websites or apps. Instead, Ledger® devices use physical security: you must connect your hardware wallet and approve actions manually.

Let’s walk through how the Ledger® login process works using Ledger Live, and how to find help through official support if you need it.

Understanding Ledger Login

Unlike online wallets or exchanges, Ledger does not have a traditional account login. You don’t create an online account with a username or password. Instead, you log in by:

  • Connecting your Ledger Nano device (S Plus or X)
  • Entering your PIN on the device itself
  • Using the Ledger Live app to manage your crypto

This method is far more secure because your private keys stay offline, inside your device. Even if your computer is compromised, hackers can't access your funds without your physical device and recovery phrase.

Step-by-Step: How to “Log In” to Ledger

Step 1: Connect Your Device

Start by plugging in your Ledger Nano S Plus or Nano X to your computer or using Bluetooth (Nano X only) with your phone.

Step 2: Enter Your PIN Code

On the device screen, use the buttons to enter your PIN. This is your personal access code that protects the wallet.

  • If you enter the wrong PIN three times, your device will reset
  • You will need your 24-word recovery phrase to restore the wallet if that happens

Step 3: Open Ledger Live

Open the Ledger Live app on your computer or smartphone. This is the main dashboard that allows you to:

  • View your balances
  • Add or manage accounts
  • Send or receive crypto
  • Install apps for various coins
  • Use staking or Web3 services

When you perform sensitive actions (like sending crypto), you must confirm them directly on the Ledger device.

Common Ledger® Login Questions

Do I need an email and password?

No. Ledger does not require a login account. Everything is secured through your hardware device and recovery phrase. There is no cloud account or online dashboard storing your crypto data.

What if I forgot my PIN?

If you forget your PIN, you can reset the device. However, you’ll need your 24-word recovery phrase to restore your wallet.

Can someone log in to my Ledger remotely?

No. Even if someone has your computer or Ledger Live installed, they cannot log in or move your crypto without your physical Ledger device and your PIN.

How Ledger® Support Helps

If you're having issues logging in or using your Ledger, Ledger Support can guide you through:

  • Device recovery and reset
  • Troubleshooting errors in Ledger Live
  • Updating firmware
  • Connecting to third-party apps or DApps
  • Resolving device not recognized issues

Support is available through articles, videos, chat, and email — always through the official Ledger website. Be careful: scammers often pose as “Ledger Support” on fake websites or social media. Always verify the address manually.

Tips to Stay Secure During Login

  • Always check the device screen before confirming actions
  • Use only the official Ledger Live app
  • Avoid browser extensions claiming to be “Ledger logins”
  • Never type or save your 24-word recovery phrase on your computer or phone
  • Don’t click links from unknown sources claiming to be Ledger

If someone asks for your recovery phrase or offers remote help, it is likely a scam.

Differences Between Nano S Plus and Nano X

FeatureNano S PlusNano XConnectionUSB onlyUSB + BluetoothStorageUp to 100 appsUp to 100 appsMobile accessLimitedFull access with BluetoothBatteryNoneRechargeable battery


Both devices offer the same core security features. Nano X offers more flexibility for mobile users.